Supportspread is built on experience, knowledge and expertise.

With experience gained from providing IT services for major organisations within finance, government, and commercial sectors, the founders of the company have combined careers within the IT industry that span over 50 years.

Very few companies can operate without IT, which has become an essential service. As with any essential service it must be secured to avoid disrupting the business. Security is therefore recognised as an essential part of today’s IT environment and, when applied correctly, should enable, as well as protect a business.

It is our vision to continue to develop practices which:

• Enable customers to identify their security requirements
• Ensure that the security measures proposed to meet those requirements are appropriate to the level of risk the customer faces
• Work proactively with the customers to fulfil these requirements
• If a security incident has already occurred, provide advice, guidance and practical solutions with all aspects of dealing with it.

To enable Supportspread to fulfil its vision, we perceive the customer engagement as a partnership with a common goal; cost effective, best practice solutions. We at Supportspread value our customers. They are the reason for our existence and they help define the services we provide. Our core values are shown below.

Service

• Understand and meet customers' needs with patience
• Address any issue with great diligence and the highest level of professionalism
• Treat customers with the same attention and respect we ourselves would expect

Communication

• Clearly communicate intentions and expectations
• Be open and direct
• Ask questions and learn

People

• Provide a place that fosters challenge
• Work as a team with respect and trust for each other
• Maintain a winning attitude
• Foster a climate that rewards commitment and encourages employee participation

Performance

• Execute quickly and efficiently
• Be cost sensitive
• Perform work with uncompromising ethics

Here at Supportspread we strongly value what our customers have to say. Any thoughts, comments or questions you wish to share with us will be considered and answered. Please fill out the enquiry form and we will reply as quickly as possible.